T&C Rampy

Modified on Thu, 25 Sep at 8:45 AM

TABLE OF CONTENTS



TERMS AND CONDITIONS OF USE 


These terms and conditions constitute a contract between the user and Conexión de Altura S.A. ("RAMPY"), govern the provision of the specific Services established herein, and are mandatory for any User who wishes to access them.


Each User agrees to read, understand, and accept all the conditions established in these Terms and Conditions at the time of requesting their registration as a User.

CONEXIÓN DE ALTURA S.A. is a company existing and duly incorporated under the laws of the Argentine Republic, CUIT 30-71745882-2, with its registered office at J. Leónidas Aguirre 455, Mendoza, Argentina; and which was registered on 06/22/2022 in the "Registry of Payment Service Providers" under number 34,503.


REGISTRATION 


Any User wishing to use the Services must register and accept these Terms and Conditions of Use. To do so, they must complete the registration form in all its fields with valid data and accurate, precise, and true personal information (Personal Data).


The User undertakes to update the Personal Data as necessary. RAMPY is not responsible for the accuracy of the Personal Data provided by its Users. Users guarantee and are responsible, in any case, for the truthfulness, accuracy, completeness, validity, and authenticity of the Personal Data entered. All information and Personal Data entered by the User have the character of a sworn statement.

RAMPY reserves the right to request proof and/or additional information to corroborate the information provided by a User regarding Personal Data, as well as to temporarily or permanently suspend those Users whose data could not be confirmed.


Likewise, the User gives consent for the BIT2ME platform ("The Platform") to share with RAMPY the personal data that RAMPY requires to comply with Communication A 7328, UIF Resolution 76/2019, and the remaining regulations that the BCRA or the Financial Information Unit may later issue that are applicable to it.

It is expressly stated that the User authorizes RAMPY to share all the information and documentation contained in their file relating to their identification and the origin and legality of the funds, with other obliged subjects listed in article 20 of Law No. 25,246 or those that modify, supplement, or replace it.

RAMPY reserves the right to reject a registration request or to cancel or suspend, temporarily or permanently, an Account (as defined below), in case of detecting inconsistencies in the information provided by a User or in case of detecting suspicious activities, without such decision generating any rights to compensation or reimbursement for the User.


USER ACCOUNT


Upon registering, the User will request the opening of an account on the platform, for which RAMPY will generate a Uniform Virtual Key (CVU) linked to the User's Account. The User will access their Account using the chosen password or personal key. The User undertakes to maintain their confidentiality. By virtue of this, the User will be the sole and exclusive person responsible for all operations carried out in their Account.


• Use of the service on one's own behalf. The Account is personal, unique, and non-transferable, and its sale, assignment, or transfer is prohibited. The User may not permit or authorize the use of their Account by third parties. It is only permitted to use the services on one's own behalf and not in representation and/or on behalf of third parties.

• Purpose. Through the Rampy CVU service, the User will have the possibility of crediting funds to their User Account, through the tools enabled on the Platform or mobile application. The User may dispose of the credited funds immediately in accordance with what is established in these Terms and Conditions.

• RAMPY is external to the obligation that gave rise to the operation. RAMPY will not be responsible for nor will it verify the causes, amount, or any other circumstance related to said operation, as well as the capacity of the Users to contract and the truthfulness of the personal data entered by them. The User will be the sole and exclusive person responsible for all operations carried out in their Account. The User agrees

to notify RAMPY immediately and by suitable and reliable means, of any unauthorized use of their Account, as well as the entry or attempted entry by unauthorized third parties to it. RAMPY will not be liable for the improper use of the login password.

• User Declarations. Prohibited uses. Unavailability of funds. The User declares that in the use of the System they will not violate any applicable law, nor will they use it for a service, sale, or transmission that is prohibited by law or these General Terms and Conditions and/or any type of activity that may be considered fraudulent or illegal or suspected of being so. The User will not use RAMPY's services

to transmit material that constitutes a crime or that may give rise, directly or indirectly, to civil liabilities or that violates these General Terms and Conditions. If RAMPY considers that there is a suspicion or indication of the use of the platform for any activity prohibited by law or these General Terms and Conditions, it may refuse, cancel, or suspend any payment processing, and/or temporarily block access to and use of an Account and/or

the use or availability of functionalities and/or permanently cancel an Account. In such a case, the User will be liable for any damages that may have been caused to RAMPY, its officers, employees, directors, agents, and/or employees, for which purposes RAMPY reserves the right to initiate the pertinent judicial or extrajudicial actions. The User will be exclusively and unlimitedly responsible for the damages that their conduct may cause to RAMPY or to the other Users of RAMPY's services.

For security reasons, the funds credited to the Account and/or that are in the process of being credited (regardless of the payment method used for the transaction) may remain indefinitely unavailable when, at the sole discretion of RAMPY, there are strong suspicions of illegalities, fraud, an excessive number of operations or transactions that may be fraudulent,

or any other act contrary to these Terms and Conditions and/or suspicions of violation of legal precepts for which RAMPY must answer.

• RAMPY is not a financial institution. According to the current regulations of the Central Bank of the Argentine Republic, RAMPY is a Payment Service Provider and in such capacity is limited to offering payment services and is not authorized by the BCRA to operate as a financial institution under the terms of Law No. 21,526. The funds deposited in RAMPY Virtual Accounts do not constitute deposits in a financial institution and do not have any of the guarantees that such deposits may enjoy in accordance with the applicable rules on deposits in financial institutions.

• Interest. The funds credited to the Virtual Account do not generate interest and the User may freely dispose of them to carry out the operations described herein, once they are available in their account and in accordance with the terms, mechanisms, and rules determined by RAMPY.


CONFIDENTIALITY 


RAMPY will not sell, rent, or trade the personal information of Users with other companies. This data will be used to provide the Payment Account Service. However, RAMPY may share such information with value-added service providers that are integrated within the site or through links to other Internet sites, to meet the needs of Users related to the services provided by RAMPY. The images collected are used for identity verification and are not stored on the device; they are only saved on servers for subsequent validations and/or audits. RAMPY will not be liable for damages that may arise from the violation of such measures by third parties who use public networks or the Internet to access such information or in cases where there has been fault or negligence on the part of the User.


PERSONAL DATA 


The User acknowledges the agreement reached between the Entity to which they are linked/associated and RAMPY, by virtue of which they have requested access to the Platform. Consequently, they give their express consent for said Entity to provide their personal data and any data it has in its records to RAMPY and expressly authorizes the Entity and RAMPY to exchange the data and information necessary to carry out the disposition of funds through the platform, once these Terms and Conditions of Use have been accepted.


With regard to the identifying data collected and registered by RAMPY and by the Entity, in accordance with the provisions of Law No. 25,326 on Personal Data Protection and in particular the provisions of Article 6, you give your express consent for them to be used for the consideration of products and/or services that it may offer in the future, as well as for the processing of the respective operations. Disp. 10/2008 DNPDP. "The owner of the personal data has the right to exercise the right of access to them free of charge at intervals of not less than six months, unless a legitimate interest to that effect is proven, in accordance with the provisions of article 14, paragraph 3 of Law No. 25,326". "The NATIONAL DIRECTORATE FOR THE PROTECTION OF PERSONAL DATA, the Control Body of Law No. 25,326, has the power to handle complaints and claims filed in relation to non-compliance with the rules on personal data protection".


For its purposes, Art. 14 of Law 25,326 (Right of access) is transcribed: "1. The owner of the data, upon proof of their identity, has the right to request and obtain information about their personal data included in public or private databases intended to provide reports. 2. The data controller or user must provide the requested information within ten calendar days of being duly requested. Once the deadline has expired without the request being satisfied, or if the report, once issued, is deemed insufficient, the action for the protection of personal data or habeas data provided for in this law will be available. 3. The right of access referred to in this article may only be exercised free of charge at intervals of not less than six months, unless a legitimate interest to that effect is proven. 4. The exercise of the right referred to in this article in the case of data of deceased persons shall correspond to their universal successors." RAMPY will make its best efforts to maintain the confidentiality and security referred to in this section, but will not be liable for damages that may arise from the violation of such measures by third parties who use public networks or the Internet to access such information or in cases where there has been fault or negligence on the part of the User.


CONFRONTATION OF PERSONAL DATA WITH RENAPER – INFORMED CONSENT 


By means of this document, the User, as the owner of their personal data, gives their consent for RAMPY to compare their personal data with the RENAPER database. This consent for the processing of personal data includes those included in the National Identity Document (including biometric data of fingerprint and facial recognition) in comparison with the information provided by the web service of the NATIONAL REGISTRY OF PERSONS.


In accordance with the foregoing, it is stated that the owner of the data may exercise the rights of access, rectification, and deletion of their data at any time and upon their sole request to RENAPER. Likewise, in compliance with AAIP Resolution No. 14/2018, it is made known that the AGENCY FOR ACCESS TO PUBLIC INFORMATION, in its capacity as the Control Body of Law No. 25,326, has the power to handle complaints and claims filed by those whose rights are affected by non-compliance with the current regulations on personal data protection.


LIMITATION OF LIABILITY FOR THE SERVICE 


RAMPY does not guarantee continuous or uninterrupted access and use of the platform. The system may occasionally be unavailable due to technical difficulties or Internet failures in the links or tools or for any other circumstance beyond RAMPY's control, with RAMPY not being responsible for such damages resulting from the aforementioned difficulties, as well as for any other type of damages, including indirect, special, or consequential damages that arise or are experienced by the Users.


INTELLECTUAL PROPERTY 


All intellectual and industrial rights over the Site, Codes, development, software, hardware, domain, logos, designs, information, etc., are the property of RAMPY or the platform. In no case will it be understood that the User will have any type of right over them.


MODIFICATION OF THE TERMS AND CONDITIONS 


RAMPY may modify these Terms and Conditions of Use at any time, for which purpose it will notify the changes to the User by publishing an updated version of them on the platform with the date of the last modification. All modified terms will come into effect 60 (sixty) calendar days after their publication.


The user may choose to terminate the contract at any time before the change comes into effect and at no charge, without prejudice to the fact that they must fulfill any outstanding obligations. The termination must be reliably notified through the enabled communication channels, with the contractual bond being dissolved. Once this period has expired, it will be considered that the User accepts the new Terms and Conditions, and the contract will continue to bind both parties.


REVOCATION 


The user has the right to revoke the acceptance of the Terms and Conditions of use of their account within a period of ten (10) business days from the confirmation of their account registration.


To this end, the User must notify RAMPY in a reliable manner or by the same means in which the service or product was contracted.


Said revocation will be at no cost or liability to the user as long as they have not used the respective product or service and, in the event that they have used it, they will only be charged the commissions and fees provided for the provision, proportional to the time of use of the service or product.


TRANSPARENCY 


The user may consult the "Transparency Regime" prepared by the BCRA based on the information provided by the obliged subjects in order to compare the costs, characteristics, and requirements of financial products and services, by accessing http://www.bcra.gob.ar/BCRAyVos/Regimen_de_transparencia.asp.


ASSIGNMENT 


The User may not assign, transfer, delegate, or dispose of the rights or obligations arising from this Contract, in whole or in part. RAMPY may assign, transfer, delegate, or dispose of the rights or obligations arising from this or its contractual position, in whole or in part, by notifying the User of said act through a notice on the site, for which the User gives their prior consent for such actions to be taken.


TERMINATION 


RAMPY and the User may at any time during the term of this contract terminate it without stating any cause, which will imply the closure of the Account. For the purpose of exercising this right, it is necessary that the party intending to terminate the contract does not owe any obligation to the other or to third parties involved in the operations.


Either party may, in the event of a breach by the other party of this contract or applicable law, terminate the provision of the Services without any notice, reserving the right to claim damages caused by such breach. It is expressly stated, and the User declares to be aware, that the validity of the CVU is linked to the validity of the contract between the entity to which it is linked and RAMPY. If said contract is terminated or ends for any reason, the CVUs created under it will be closed, observing the provisions mentioned in the preceding paragraphs.


DOCUMENTATION 


The User expressly opts for the documentation and information related to the Contract to be provided in electronic format. The User may make copies, including in physical format, of the documentation and information provided by RAMPY relating to the Contract. The User irrevocably authorizes RAMPY and/or whom RAMPY designates to record the User's operations relating to the services provided, and to use such recordings as evidence before administrative and/or judicial authorities.


PREVENTION OF MONEY LAUNDERING AND TERRORIST FINANCING 


The user acknowledges and accepts that RAMPY is empowered to require all necessary information to comply with the legal regulations related to the Prevention of Money Laundering and Terrorist Financing (Law 25,246 and its amendments, Res. 14/2023, 76/2019 and related resolutions of the Financial Information Unit -UIF-), which allows the identification of the user, as well as the origin, legitimacy, and legality of the funds with which they operate. In this sense, the user undertakes to provide, upon first request, the informational elements that are requested for these purposes. Likewise, the user gives their express consent under the terms provided by article 21 of Resolution 76/2019 and its amendments of the UIF so that RAMPY may share the information and/or documents and/or instruments that make up the Client's file that they have presented or present in the future to RAMPY with other legal entities that form part of the same economic group as RAMPY; so that they, as obliged subjects under the terms of Law 25,246, its amendments and complementary regulations, can carry out the identification of the Client, accredit their patrimonial, accounting and tax situation and/or to share any other information or documentation that allows establishing and knowing the origin, legitimacy and legality of the funds with which the user operates and comply with the obligations that correspond to them as an obliged subject. Finally, the user declares to know and accept that they have been duly informed by RAMPY that the cited regulations establish that the obliged subjects in the treatment of the files that they may share must ensure due compliance with confidentiality.


NOTIFICATIONS 


All notifications made to Users to the main email address registered by them (special electronic domicile), through the mobile application and/or to the User's Account will be valid.


ADDRESSES 


The address of RAMPY is established as J. Leónidas Aguirre 455 in the city of Mendoza, Province of Mendoza, Argentina. The address established by the Users is the address registered with RAMPY.


JURISDICTION AND APPLICABLE LAW 


This agreement will be governed in all its points by the laws in force in Argentina. Any controversy arising from this agreement, its existence, validity, interpretation, scope, or compliance, will be submitted to the courts of the city of Mendoza, Province of Mendoza.